EMT Practice Test

1. Question Content...

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Question1: What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

Question2: Which activity execution stage is relevant for Mobile service workflows? Choose the correct answer.

Question3: How can you translate a smartform? Choose the correct answer.

Question4: Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.

Question5: What options does a technician have to record travel time against an activity in the SAP field service Management mobile app? Note: There are 3 correct answers to this question.

Question6: Which is the recommended browser for screen configuration tool? Choose the correct answer.

Question7: What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.

Question8: Which of the following statements are correct? Note: There are 2 correct answers to this question.

Question9: You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.

Question10: The field technician needs to visit the customer for a regular maintenanceof all their printers and need to get response for same query, what Smartform element is used to create such a functionality? Choose the correct answer.

Question11: How do you activate the integrated Checkout feature in SAP Field Service management Mobile App?
Note: There are 3 correct answers to this question.

Question12: What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.

Question13: What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.

Question14: What are the platforms supported for SAP Field Service mobile App? Note: There are 3 correct answers to this question.

Question15: How would a field service technician update the service assignment Status? Choose the correct answer.

Question16: As a technician, you just have completed a job. you now need to book a second visit for the Customer.
What option is available in SAP Field service mobile App for you to do this? Choose the correct answer.

Question17: Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

Question18: What does a report template contain? Note: There are 3 correct answers to this question.

Question19: Which object corresponds to service call in C4C? Choose the correct answer.

Question20: In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.

Question21: Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

Question22: How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

Question23: As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.

Question24: Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.

Question25: Which activities you can perform in Administration module? Note: There are 2 correct answers to this question.

Question26: Which features are available in Smartform Designer? Note: There are 3 correct answers to this question.

Question27: What needs to done to create a moment set? Note: There are 3 correct answers to this question.

Question28: What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

Question29: Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Question30: As a business, you want to build up your pool of crowd workers, Which entities best describes crowd workers? Note: There are 3 correct answers to this question.

Question31: How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.

Question32: Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.

Question33: As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.

Question34: What is mandatory to fill when creating a smart form? Choose the correct answer.

Question35: The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.